frequently asked questions

here are some brief answers to some commonly asked questions—but it’s important to talk to your doctor to answer any questions you may have about INVOKANA®

Yes. In fact, INVOKANA® is the #1 prescribed SGLT2 inhibitor—the newest class of medicines that works with the kidneys to lower A1C.

It’s important to keep track of your blood sugar levels as directed by your doctor. Consider keeping a journal, or if your doctor recommends daily testing, try using a OneTouch® Meter—and share your progress at your next appointment. Your doctor will check your diabetes with regular blood tests, including tests of your blood sugar levels and your A1C.

Take INVOKANA® by mouth 1 time each day exactly as your doctor tells you to take it. It is best to take INVOKANA® before the first meal of the day. Your doctor will tell you when and how much INVOKANA® to take. Your doctor may change your dose if needed.

If you miss a dose, take it as soon as you remember. If you do not remember until it is almost time for your next dose, skip the missed dose and take the medicine at the next regularly scheduled time. Do not take 2 doses of INVOKANA® at the same time.

Although INVOKANA® is not a weight-loss medicine, and each person is different, people can experience reduction in weight—on average 3%. Results may vary by dose and when used with certain other diabetes medications.

Prescription medication is more likely to be safe and effective if you take the medication exactly as directed. Your doctor will tell you how much INVOKANA® to take, and when to take it. Always talk to your doctor before changing how you take your medication. Need a little help remembering to take your medication? Our Care4Today® mobile app puts pill and refill reminders in the palm of your hand. Get the app

Yes. INVOKANA® will cause your urine to test positive for glucose.

Yeast infections of the vagina may be minimized by avoiding douches, tight undergarments, and scented hygiene products. Yeast infections of the penis may be minimized by regular washing with soap and water, including under the foreskin if you are uncircumcised. Talk to your doctor about what to do if you get symptoms of a yeast infection of the vagina or penis. If your doctor suggests an over-the-counter antifungal medicine and your symptoms do not go away, talk with your doctor right away.

here are some brief answers to some commonly asked questions—but it’s important to talk to your doctor to answer any questions you may have about INVOKANA®

Janssen CarePath for INVOKANA® is the type 2 diabetes wellness support program designed to provide helpful information and tools to help keep you in-the-know, motivated, and as healthy as can be.

People who take an active role in managing their type 2 diabetes by combining taking their medication every day as their doctor prescribes and making everyday healthy choices may have a better chance of staying as healthy as possible. Joining Janssen CarePath for INVOKANA® lets you take part in the 12-week wellness program, which is designed to help you build and keep healthy habits.

No problem, just click here. After providing your e-mail address, you’ll receive an e-mail with a link to update your password.

Help with your co-pay is yet another way we're here for you. With this program, most commercial and privately insured patients pay a $0 co-pay every month, if eligible. Per calendar year, your card has a $3000 annual program benefit, subject to monthly limits. Must be redeemed with a valid prescription. See full eligibility requirements. Additional restrictions apply. 

During the registration process, you will have the option to activate a Janssen CarePath Savings Card if you already have one, or sign up for one if you’re eligible and you’d like one. Click here to get started.

Once you have activated your savings card, co-pay amounts will be reimbursed. If you have already paid your co-pay, please complete the rebate request form, sign, and provide all the documentation listed on the form. Click here to get started.

First, log in (sign up first if you haven’t already). Then find the 12-week wellness program under the Living Well dropdown menu. Once the 12-week wellness program introduction page has opened, just click the get started button.

No problem! We know sometimes life can be busy, and you may miss a week. The content is always there waiting for you. Just log in, go to the 12-week wellness program page, and click on the week you missed to access that week’s content.

The 12-week wellness program is designed to cover new information over a period of 12 weeks. Each week a new page will be unlocked for you. You can wait for an e-mail to arrive in your inbox or check back each week.

Click on your name in the top-right of your Dashboard, or any page once you’ve logged in. Then click on Reminders. To help you stay on track, we offer two different reminders: 1) daily pill reminders to take your medication and 2) monthly reminders to refill your prescription. You can choose either or both, whichever works for you. Have a smartphone? You can also get medication reminders in the palm of your hand with the Check Your Numbers app. Find out more.

Click here, or just click on your name in the top-right of the Home Page or any page once you’ve logged in. Then click on Reminders. Open either your Daily Pill Reminders or Monthly Reminders. From there you can update how we contact you, when we contact you, or turn off Reminders.

Click on your account in the top-right of the Home Page or any page once you’ve logged in. From there you can uncheck any e-mail subscriptions you are signed up for and would no longer like to receive.

With our Recipe-Search Tool! Once the tool is open you can search by cuisine, ingredients, calories, carbohydrates, and much more. Choose from 800 healthy and delicious diabetes-friendly recipes.